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Unique: Pioneering Generative AI​

 

We are the leading company in Generative AI in Switzerland with successful business focusing on banking and insurance.

 

Enhance client experience and data quality, automate routine tasks, align processes, and improve lead management with Unique!

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Our Unique Selling Points

 

Unique AI

 

  • Automated transcription & summary of customer conversations​
  • Real-time assistance during consultations​
  • Identification of cross- & upselling opportunities​
  • Automated data collection in CRM ​
  • >40 customers have access to prompting* through GPT

* Prompting:  Process in AI models to provide users with a specific response to user requests or inputs using predefined algorithms and data​

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Competences/Skills​

 

  • Innovative spirit, agility & speed of adaption​
  • 50 experts in the field of Generative AI​
  • Customer oriented mindset & customer proximity​
  • GDPR compliant (ISO 27001 & 9001)​
  • Access to the OpenAI API in Europe (GPT)​
  • CHF 15 million investment​
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Network

 

  • ​Extensive know-how in focus markets (banking & insurance)​
  • Network of well-known customers​
  • Microsoft Co-Selling Partnership​
  • OpenAI partnership (first mover in Switzerland)​
  • ETH AI Center Collaboration​
  • Strong partner ecosystem​
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For Teams

Unique helps you focus on what really matters and gives you insights into how to improve customer interactions. The Unique sales platform leverages AI to record and analyze sales conversations in over 12 languages, which adds to better decision-making and team collaboration and helps build long-lasting customer partnerships.

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For Leaders

Unique automates your CRM entires and manual processes that take too much time from client-facing  teams. Team leaders can weigh in and establish a comprehensive process by creating custom call agendas for every client advisor and report templates. Also, Unique significantly reduces the time needed to train client advisors, which leads to improved team performance.

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For Clients

Unique captures key moments in every call that are securely stored in a “Deal Room,” one place that clients advisors can refer back to and share for a more transparent, seamless customer experience. Unique helps advisors build better relationships with clients, and deliver great results by implementing data-driven solutions.