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What is Azure OpenAI Service, And What it Means for Your Business?

Artificial Intelligence has become an integral part of the modern business landscape, and OpenAI is one of the most popular implementations for businesses.


OpenAI provides businesses with a range of AI services that enable them to make more informed decisions, enhance their operations, and boost their revenues. These services include natural language processing, image recognition, prediction, and automation.


By leveraging these OpenAI services, businesses can save time, reduce costs, and improve their customer experience. So that’s why, implementing OpenAI services into their daily operations has become increasingly beneficial for businesses of all sizes and sectors.


Now, we all know that AI has extraordinary language model capabilities, but many European companies are hesitant to work with Open.AI directly as it is a US-based data processor with unclear data protection and privacy statements. This is not compatible with European data protection and privacy laws like GDPR (General Data Protection Regulation).
However, thanks to Microsoft, these issues can now be easily avoided. Microsoft Azure OpenAI Service is now available for businesses in Europe, which offers them access to enterprise-grade Azure security and compliance with GDPR regulations.


What is Microsoft Azure OpenAI Service?


Microsoft Azure OpenAI Service is a collaboration between Microsoft and OpenAI that makes powerful language models and technology developed by OpenAI, which includes a series of fine-tuned models like GPT-3, GPT-4, Dall-E 2, etc., more accessible and easy to implement.


What Does Implementing Azure OpenAI Mean For Your Business?


Implementing Microsoft Azure OpenAI can provide businesses with enterprise usage of GPT-based capabilities. They can leverage the power of artificial intelligence and machine learning to optimize business processes, improve efficiency, and reduce costs while making sure they are operating within the European regulations of GDPR.


With Azure OpenAI, businesses can gain access to pre-built models and tools that can help them analyze data, predict outcomes, and make strategic decisions.


Additionally, EU-based companies can choose the European processors and opt-out option for training purposes and prompt checking. This means that OpenAI won't use your company data to further train their models. This ensures GDPR-compliance, especially if the provider also offers added security and compliance measures.


Azure AI has additionally implemented content filters that protect users from any harmful content when generating responses to their queries. 


What Are the Benefits of Azure OpenAI?


There are many benefits that Azure OpenAI offers to their users. Some of the most outstanding ones are:


Increased Efficiency:

Azure OpenAI models can be integrated with existing business processes, enhancing efficiency by automating tasks and reducing repetitive human input


Custom Optimization:

With Azure OpenAI Service's customization options, businesses can fine-tune AI models to fit their specific needs, resulting in more accurate predictions and better overall performance


Reduced Costs:

By adopting Azure OpenAI, businesses can save on costs related to data storage, computation, and infrastructure, which can be significant over time


Enhanced Security: Azure OpenAI takes advantage of Microsoft's industry-leading security protocols to ensure data is protected both at rest and in transit


Improved Analytics: Azure OpenAI provides access to powerful analytics tools that help businesses uncover hidden insights and patterns in data, allowing for better decision-making and proactive management


Competitive Advantage: By utilizing advanced AI technology, businesses can gain an edge over competitors, improving customer satisfaction, and driving revenue growth.


Azure OpenAI Service's Prominent Use Cases


One notable use case is well-represented by the Unique FinanceGPT platform. Unique uses Microsoft Azure OpenAI service, namely state-of-the-art generative models, to enhance their offerings within the platform. Some of the added benefits of Azure OpenAI include:


  • Data processing within the EU and adherence to the best compliance standards.
  • Access to GPT-3.5 and GPT-4 models
  • Opt out option for training purposes


Unique FinanceGPT is a cloud-based platform that’s fine-tuned and customized to fit many types of cutting-edge applications in the financial sector. With Unique FinanceGPT, you can upload your company documents, regulatory manuals and call recording to the app and access the information through chatting with the GPT service (yes, just like with ChatGPT, but better). And of course, the platform allows you to record client conversations and later extract important information out of them in just a few clicks thanks to the same chat interface.


With the help of Azure OpenAI Service, the data fed to FinanceGPT stays well-protected as an additional compliance layer is applied. 


Where to Start?


Here are a few basic steps to start using Unique FinanceGPT that runs of Azure OpenAI Service today.


Step 1: Integration


Unique easily integrates with your CRM, calendars, MS Teams and more.


Step 2: Unique Customization


Unique also allows you to upload your company-specific documents, which you can later “browse” by chatting with FinanceGPT. Together we will fine-tune all the solutions to your specific challenges and use cases.


Step 3: Onboarding


During the onboarding, you will find out all the relevant information pertaining to the best practices, prompting techniques and more to get the most out of your experience.


Step 4: Recording and chatting


The last step is using Unique and its many useful features like recording, key moments, transcript, and of course chatting with FinanceGPT. To find out more about Unique features, visit this page.

Written by

Hanna Karbowski