Earning our customers' trust is key to us. That's why we have implemented and keep on developing technical and organizational measures to protect your data and ensure secure processing of information.
At Unique, we are committed to the highest security and privacy standards.
Client data is the most valuable asset for our business and we make sure to treat it with uttermost care.
☑️ Unique is a Microsoft partner and all data is stored on Microsoft Azure Cloud hosted in Switzerland.
☑️ Our servers are located within Unique’s own private cloud, and we manage our APIs carefully to not allow any untrusted external connections.
☑️ Our ISMS is managed by a former SAP team making sure our software is updated regularly with the latest security patches.
☑️ Open.AI access is secured via Microsoft Switzerland (or Europe) and opt-out option for training purpose and prompt checking is available.
☑️ We have officially received ISO 27001 and ISO 9001 certification, which regulate business quality, security and risks.
☑️ We are on the way to SOC 2 compliance which demonstrates our commitment to data security and privacy, builds trust with our customers, and meets regulatory requirements.
☑️ Your data is safe with Unique, because we are committed to ensuring up-to-date compliance with the General Data Protection Regulation (GDPR).
☑️ Unique’s GDPR-compliant process flow guarantees consent from all meeting attendees.
☑️ Any data and connections with Unique are secure using the latest encryption standards.
☑️ Data access and authorizations are managed on a need-to-know basis, and we apply the principle of least privilege.
☑️ Recordings, transcripts, and analytics are encrypted in transit and at rest.
1. GDPR Compliance
Yes. We are committed to GDPR compliance. We use technical measures like data minimization as well as organizational measures like compliance and awareness trainings to ensure GDPR compliance.
We work together with Microsoft Switzerland and our data is stored in the Azure Cloud in Switzerland. If a client wish to chose another location that is also possible.
Client data is processed only in Switzerland if you choose the deployement options of single tenant or customer-managed tenant. If you prefer, single tenant and customer-managed tenant options are also available in Europe, so that all data is stored and processed in a country of the European Union (e.g. Germany). For other deployment options (multi-tenant), we may also process data within the European Union.
Data is stored for the duration of the contract or until you delete it. Data backups are stored for an additional 2 weeks after removal of the data. Logs are stored for a year for compliance and security purposes.
Yes, a process is in place.
We are already for ISO 9001 and 27001 certified with all processes and documents in place. Certificates are available. We work on SOC 2 certification and FINMA report, which should be available by end of 2023.
All data is encrypted in transit and at rest. We minimize the data we store to only include what is needed. For more details please refer to Your data at Unique.
Yes, we have a Chief Data Officer.
Yes.
Azure cloud hosting on unique tenant or customer tenant.
Policies and procedures required by ISO 9001 and 27001 including hiring policies, risk management, supplier relation, asset management and data classification.
Azure cloud hosting on unique tenant or customer tenant.
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